NEW RCOphth Quality Standards E-tool launched
22 February 2018
To provide the best care for patients, and identify where improvements can be made, it is important to be able to measure the quality of clinical services provided. Using the RCOphth’s Quality and Safety Group’s set of self-assessment tools for clinical services, we have launched a simple electronic tool (E-tool) to help ophthalmic units assess service quality quickly and easily. The e-tool also provides a method of monitoring service quality periodically, for example, following the introduction of service changes.
The e-tool is available for the following services:
- accident and emergency/urgent eye care
- medical retina
- diabetic retinopathy
- vitreoretinal surgery
The tool focuses on service provision not outcomes and does not attempt to assess every aspect of service, but tries to focus on a small number of key areas. It is not expected that most clinical services will answer ‘Yes’ to all of the questions, and the results should be used in conjunction with other methods of quality assessment to support learning and improvement. Visit the Quality Standards section.