Communication C1

To assess a patient clinically, in OPD and elsewhere, in particular to:




Learning Outcome

  • Establish a trusting relationship with a patient, their carers and relatives.
  • Recognise when there could be problems with establishing rapport and make attempts to mitigate possible effects on the clinical relationship.


MSF Part 2 FRCOphth 


Feedback likely from: medical staff, Allied Health Professional (nurse, optometrist, orthoptists)

Target Year of Achievement

Year 1 (annual review)

Related Learning Outcomes


  • Reflect on what will help you develop rapport quickly in sometimes brief interactions with patients and carers.
  • Consider what needs to happen in an interaction for rapport to develop. What qualities will a patient need to recognise in you (interest, insight, kindness, etc.) for them to trust you, and how will you demonstrate these?
  • Consider how you will maintain rapport with a patient in situations which are stressful for them, such has surgery.
  • Continuously develop your skills further; reflect on what could have gone better in an interaction, ask a colleague to observe you and feedback, collect patient feedback, consider courses.


View Resources