Communication C7

To assess a patient clinically, in OPD and elsewhere, in particular to:




Learning Outcome

  • Communicate appropriately when there are language and other potential barriers to effective communication.
  • Recognise when normal communication may be difficult because of problems of language, culture, hearing impairment, age or mental state and make provision during the consultation to mitigate the impact of these problems on patient communication.


MSF Part 2 FRCOphth 


Feedback likely from: medical staff, Allied Health Professional (nurse, optometrist, orthoptists)

Target Year of Achievement

Year 1 (annual review)

Related Learning Outcomes


  • Consider the effect of not being able to communicate effectively with patients because of a language barrier or because of culture, hearing impairment, age or mental state.
  • Identify, where possible, barriers to communication before a consultation. Work out how you are going to rectify this, for example using an interpreter or inviting relatives or carers into the consultation.
  • Continuously develop your skills further; reflect on what could have gone better in an interaction, ask a colleague to observe you and feedback, collect patient feedback, consider courses.


View Resources