Communication C4

Code

C4

Learning Outcome

• Access and offer appropriate written, electronic and other recorded information, where available, to patients and their carers.
• Direct patients and their carers to other information sources including patient support groups and Eye Clinic Liaison Officers (ECLOs).

Assessment

MSF Part 2 FRCOphth 

Assessor

Target Year of Achievement

Year 7

Related Learning Outcomes

CA1 

Overview

• Research what information is available for your patients, their relatives and carers.
• Consider the best format for the particular patient and information you are considering (leaflet, video, website, audio)?
• Consider how patient support groups might help your patients. Be aware of user groups, especially local ones.
• Review the internet resources available for patients with common eye conditions. Do they provide accurate information in a sensitive way? Are they commercially driven? Could you learn from them or suggest any improvements?
• Be aware of what community social services are available to assist your patient in their rehabilitation.
• Familiarise yourself with your Trust’s patient occupational therapy and rehabilitation process.
• Ensure that other health workers working with you, and offering information to patients, are well informed.
• Understand the information governance processes within your organisation for writing and approving information leaflets and offer to write or update information resources in your department.

Resources

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